Domain Registration Agreement
Last updated October 24, 2026
This Domain Registration Agreement applies to every domain you register, renew, transfer to us or manage with PixelForge Cloud, together with the Terms of Service. We provide domain services as a reseller of an ICANN-accredited registrar (the "registrar"); each extension is run by a registry whose rules also apply. On request, we will tell you which registrar sponsors your domain — a public WHOIS lookup also shows it.
1. Registering a domain
Domains are registered first come, first served; a domain is yours only once the registry confirms it. Some names are premium-priced by the registry (and may also renew at a premium price, shown before you buy), and some extensions have their own eligibility rules (for example, residency or presence requirements) that you must meet and keep meeting. A registration is for the period you pay for.
2. Accurate contact details
You must give accurate and reliable registrant contact details and keep them current, updating them within 7 days of any change. You may be asked to confirm your email address; if you do not confirm within 15 days, the domain may be suspended until you do.
Giving willfully inaccurate or unreliable details, failing to update them within 7 days, or not responding within 15 days to a request about their accuracy is a material breach of this agreement and may lead to the domain being suspended or cancelled.
3. Letting someone else use your domain
If you let someone else use your domain, you remain the registrant and are responsible for it. You are liable for harm caused by its wrongful use unless, within 7 days of receiving reasonable evidence of actionable harm, you disclose the current contact details of the person you let use it.
4. How registrant data is used
Registrant contact details are used to register and manage your domain, to contact you about it, to meet registry and ICANN requirements, and to deal with disputes and abuse. They are shared with the registrar, the registry, ICANN and approved data-escrow providers, and may be disclosed in the limited cases in Section 8. Name, address, email and phone are required for most extensions; other fields are optional. You can see and correct your registrant details in your portal at any time.
You consent to this use, and if you give us someone else's details (for example, a separate administrative contact), you confirm you have told them and have their consent.
5. Your representation & responsibility
You represent that, to the best of your knowledge, registering the domain and the way you use it do not infringe anyone else's rights. You are responsible for the domain's use and its content.
6. Disputes about a domain
Your registration is subject to the Uniform Domain-Name Dispute-Resolution Policy (UDRP), the Uniform Rapid Suspension System (URS) and any dispute policies of the registry. A domain may be suspended, cancelled, transferred or otherwise changed under those policies, by court order, or to correct a mistake by the registrar or registry.
For disputes arising from your use of the domain name, you submit to the jurisdiction of the courts where you are domiciled and where the registrar is located, without prejudice to other applicable jurisdictions.
7. Indemnity
You will indemnify and hold harmless the registry operator, the registrar and us, and their and our directors, officers, employees and agents, against all claims, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of or relating to your domain registration.
8. Free WHOIS privacy
On eligible extensions, WHOIS privacy is on by default and free: your name, address, phone and email are hidden from public WHOIS, and messages sent to the privacy contact address are forwarded to your email (after filtering for spam and malware). You remain the legal registrant.
We or the registrar may reveal or publish your contact details, or turn privacy off, when required by law or a valid legal request; in response to a reasonably evidenced complaint of illegal activity, abuse or infringement; for UDRP, URS or registry dispute proceedings; when a registry or ICANN requires it; or if you breach these terms. Where allowed, we will tell you first. Some extensions do not allow privacy.
9. Renewals & reminders
Domains renew automatically through your account unless you turn renewal off; we charge the renewal in advance, before the expiry date. We send renewal reminders to your account email about one month (or the earlier lead time you choose) and about one week before expiry, and again within 5 days after expiry if it has not been renewed. Our current registration, renewal, transfer and restore prices are shown in the price table on our domains page, and the renewal price for your domain is shown in your cart and at checkout.
10. After a domain expires
If a domain is not renewed, it stops working at or shortly after expiry: its website and email stop, it may point to a page saying it has expired, and it can no longer be transferred. For most extensions there is then a renewal grace period (usually up to 30 days) when you can still renew it at the normal renewal price — use Pay now in your portal under Billing → Subscriptions; this works even if you had switched renewal off. After that, many extensions have a redemption period (usually 30 days) when the domain can be restored for the price in the Restore column of our domain price table; contact us to restore a domain, and we confirm the total (including any renewal the registry requires) before you pay. Afterwards the domain is deleted and released for anyone to register. The exact periods depend on the extension.
11. Transfers
You can transfer a domain to another provider using its transfer code, which you can request in your portal (it is unavailable while the domain's renewal is unpaid). Transfers follow ICANN's Transfer Policy: a domain generally cannot be transferred to another registrar for a period after it is registered or transferred (currently 60 days), and changing the registrant may also start a transfer lock. Transfers in or out are not refundable.
12. Abuse & suspension
We and the registrar must act on reports of DNS abuse (such as phishing, malware, botnets and pharming). A domain used for abuse, registered with false details, or in breach of the Acceptable Use Policy may be suspended or cancelled.
13. Your rights and responsibilities as a registrant
ICANN publishes the Registrants' Benefits and Responsibilities (https://www.icann.org/resources/pages/benefits-2013-09-16-en) and educational information for registrants (https://www.icann.org/registrants). We are not ICANN-accredited ourselves; we act through our accredited registrar.